STORE POLICY

The Gaspard cellar offers you an online service to allow you to obtain our wines anywhere in France

Terms and conditions

This website is the property of LA CAVE DE GASPARD DE BESSE. These Terms of Service set out the terms and conditions under which you can use our website and the services we offer. This site offers visitors to buy the products we offer on this platform within the limits of available stocks, to see our news, to find out about the products we sell and our cultivation methods. By accessing or using the website of our service, you confirm that you accept what you have read, understood and agree to be bound by these conditions.

To use our website and / or receive our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, and have the legal authority, right and freedom to enter these Terms in as a binding agreement. You are not authorized to use this website and / or receive services if this is prohibited in your country or under any law or regulation applicable to you. La Cave de Gaspard de Besse will not be held responsible if a user of our website does not respect these conditions.

The prices we charge for obtaining our products are listed on the website. We reserve the right to change our prices for displayed products at any time, and to correct pricing errors that may inadvertently occur. Additional pricing and sales tax information is available on the payments page.

For any undamaged product, sealed in a capsule, simply return it with its accessories and packaging accompanied by the original receipt (delivery slip) within 14 days of the date of receipt of the product. We will exchange it or offer you a refund based on the original payment method. In addition, please note the following: Products can only be returned to the country where they were originally purchased and to the sender's address.

We may change the Services without notice; cease providing the services or features of the services we offer; or create limits for services. We may permanently or temporarily terminate or suspend access to the Services without notice or liability for any reason, or for no reason.

When we receive a valid warranty claim for a product purchased from us, we will repair the defect in question or replace the item if upon delivery the customer makes reservations on the delivery note and provides us with proof that the damage on the articles were not caused by itself. If we are unable to repair or replace the product within a reasonable time, we will issue a full refund upon receipt of the returned items. We take care of the shipping costs of the replaced products as well as the return costs; a specific label for this purpose will be provided to you upon receipt of your complaint.

The Service and all material transferred to it, including, but not limited to software, images, text, graphics, logos, patents, trademarks, service marks, copyrights , photographs, audio, videos, music and all intellectual property rights are the exclusive property of La Cave de Gaspard de Besse. Except as expressly provided herein, nothing in these Terms shall be construed as creating a license in or under these Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display , publicly perform, publish, adapt, modify or create derivative works thereof.

We may terminate or permanently or temporarily suspend your access to the Service without notice or liability for any reason, including if, in our sole determination, you violate any provision of these Terms or any applicable law or regulation. You can stop using and request to cancel your account and / or all services at any time. Notwithstanding any provision to the contrary of the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will only be canceled upon expiration of the respective period for which you have already made payment.

To the fullest extent permitted by applicable law, La Cave de Gaspard de Besse will in no way be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profit, funds of trade, use, data or other intangible losses, resulting from or related to the use or inability to use the service.

To the maximum extent permitted by applicable law, La Cave de Gaspard de Besse assumes no responsibility or liability for errors, errors or inaccuracies in the content; bodily injury or property damage of any kind resulting from your access or use of our service; and any unauthorized access or use of our secure servers and / or any personal information stored therein.

We reserve the right to modify these conditions at any time at our sole discretion. Therefore, you should check these pages periodically. When we change the Terms in a material way, we will let you know. Your continued use of the website or our service after any such change constitutes your acceptance of the new terms. If you do not agree to any of these terms or a future version of the Terms, do not use or access the website or service.
LA CAVE DE GASPARD DE BESSE informs you that our payments are secure, our intermediary is "sumup". Your bank details are used only to make your purchases and any refunds. Under no circumstances does the Cave de Gaspard have access to your credit card numbers.
In the event of a problem related to possible credit card fraud, please contact us as soon as possible and notify your bank. We will help you find a solution. Under no circumstances can Cave de Gaspard de Besse be held responsible for any fraudulent purchases made with your card. We reserve the right to make a refund only if the goods are returned to our company.

You agree to receive from time to time promotional messages and material from us, by post, email or any other contact form you provide to us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notifications, please let us know at any time.

These conditions come into force from August 18, 2020
The Cave de Gaspard de Besse.

Return conditions

Package return solution from a Point Relais. Return period of 14 days after receipt of the package. Items must still be sealed and in good condition. In case of damage (breakage) during transport, upon receipt ISSUE RESERVATIONS (detail the problem) on the delivery slip and accept the package or not. If you notice that there are products missing, MAKE RESERVATIONS (detail the problem) on the delivery note accept the package or not. Report to us within 3 days of receipt, any problems related to your delivery. Returns are offered to you at the relay point of your choice, contact us and we will send you a return label and we will explain the steps to follow.

Privacy Policy


As part of its activity, the company SAS LA CAVE DE GASPARD DE BESSE, whose head office is located at 26 AVENUE VICTOR HUGO 83890 BESSE SUR ISSOLE, is required to collect and process information, some of which is qualified as "personal data. ". LA CAVE DE GASPARD attaches great importance to respect for privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

Personal data

On the website https://www.lacavedegasparddebesse.com/, there are 2 types of data that may be collected:

Data transmitted directly

These data are those that you send us directly, via a contact form, during your orders on our site, or by direct contact by email. The following fields are required in the contact form and when ordering: the fields "first and last name", "address" and "email".
These data will be transmitted to a third party, our carrier "GLS" in order to be able to deliver the items ordered on our site LA CAVE DE GASPARD DE BESSE.COM and to inform you of the status of your order.
Our payments are secure, our intermediary is "sumup" your bank details are used only to make your purchases and any refunds. Under no circumstances does the Cave de Gaspard have access to your credit card numbers.
In the event of a problem related to possible credit card fraud, please contact us as soon as possible and notify your bank. We will help you find a solution. Under no circumstances can Cave de Gaspard be held responsible for any fraudulent purchases made with your card. We reserve the right to make a refund only if the goods are returned to our company.

Data collected automatically
During your visits, we may collect “web analytics” type information relating to your browsing, the duration of your consultation, your IP address, your browser type and version. The technology used is the cookie.

Use of data
The data you send us directly is used for the purpose of re-contacting you and / or as part of the request you make to us. "Web analytics" data are collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, visits and any errors in order to constantly improve the experience. users. These data are used by LA CAVE DE GASPARD DE BESSE, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.

Legal basis
Personal data is only collected after mandatory consent from the user. This consent is validly collected (buttons and checkboxes), free, clear and unequivocal.

The duration of the conversation
The data will be saved for a maximum period of 3 years.

Cookies
Here is the list of cookies used and their purpose:

Google Analytics cookies (exhaustive list): Web analytics
Facebook cookies
Google cookies

Allows you to remember the fact that you accept cookies so as not to bother you during your next visit.
Your rights regarding personal data
You have the right to consult, modify or delete all of your personal data. You can also withdraw your consent to the processing of your data.

Contact data protection officer
cavedegaspard@gmail.com

Means of payment

Credit / Debit Cards

 

 
Barils de vin

L'abus d'alcool est dangereux pour la santé, à consommer avec modération. Interdiction de vente aux mineurs de moins de 18 ans.

HORAIRES
D'OUVERTURE

Horaires d'été de Mai à Septembre:

Mardi au samedi  de 9h à 13h  et de 15h à 19h

Dimanche de 10h à 13h

Horaires d'hiver de Octobre à Avril: 

Mardi au jeudi: de 9h à 13h

Le vendredi et samedi: de 9h à 13h et de 15h à 18h

CONTACT

E-Mail : cavedegaspard@gmail.com

Tel : 04.94.80.55.80

Adresse: 26 Bis avenue Victor Hugo

83890 Besse-sur-Issole

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